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Insights

Writing for people running telecoms businesses.

Practical, specific to this channel, and free of the words seamless, holistic and journey.

Coming first:

  1. From reseller to technology partner: what actually has to change
  2. Why every telecoms website says the same three things
  3. Hosted voice is a commodity. Your service is not.
  4. What AI assistants say when someone asks for a telecoms supplier, and why it is not who you would expect
  5. The altnet website that sells coverage and forgets to sell the company

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